FAQ

日本語 | English

Frequently Asked Questions

Here are the questions we are asked most often before people join. If your question is not here, please feel free to contact us.

Q
What kind of people use the gym? Is it easy to join on my own?
A

Our members include people who are new to gyms, people who have struggled to keep up gym visits in the past, and people who want to stay healthy or lose weight. Many men and women come, and it is easy to feel at home even if you come alone.
We also have members who compete in bodybuilding contests and members who are aiming to compete (both men and women), so people with a wide range of goals use the gym.

Q
I’m interested in the gym, but I’m worried I won’t keep it up. I have joined a gym before and quit.
A

You will be fine. The most common reasons people stop going are:
1. Not knowing how to use the machines effectively
2. Not being able to put together a workout plan
3. Not feeling any results
At Orange Fitness we solve these with personal coaching, which is included in the monthly fee at no extra charge.
We recommend booking a personal coaching session at least once a week in advance and going on the days you have booked. If you can’t make it because of work or other commitments, simply cancel (there is no cancellation fee).

Q
I want to compete in bodybuilding (or I already do). Can you support me?
A

Yes. Our owner and trainer, Toru Kitamura, is a JBBF-certified instructor and an active bodybuilding competitor himself. Whether you are aiming to compete or already do, he will draw on that experience to give you dedicated, specialized guidance and advice.

Q
How is Orange Fitness different from a personal training gym?
A

Orange Fitness is not a personal training gym. But we don’t limit trainer support to your trial session either. Personal coaching is included in the monthly fee, with no coupon books and no extra charges.
At the same time, you don’t have to use it every time. “Today I want to train quietly on my own,” “I’m short on time, so I’ll just walk,” “I want to practice on my own the exercises I was taught”: everyone uses Orange Fitness in their own way.
Personal coaching sessions are by advance reservation.

Q
What is individual support?
A

When needed, we advise you on how to use the machines effectively and how to move your body.
On request, we also suggest an exercise plan tailored to you. There is no extra charge.

Q
Are there any costs besides the monthly fee?
A

Only when you first join: an enrollment fee of ¥5,000 and a registration fee of ¥2,000 (both ¥0 until November 30, 2026). Personal coaching is included in the monthly fee at no extra charge.

Q
Can I use the gym just once?
A

Yes. Visitor use is available (¥2,200 per visit), paid at the gym on the day. Personal coaching is not included.

Q
What are your opening hours?
A

Monday to Friday 9:00–21:30, and Saturday 9:00–21:00 (closed on Sundays and public holidays).
If our days or hours change, we will announce it separately, for example on our official LINE account.

Q
Are there changing rooms and showers?
A

There are changing rooms for both men and women. Showers are available for men only.

Q
Who can join on the Family plan?
A

Relatives within two degrees of kinship can register, with no limit on the number of members.
This means your parents, children, siblings, grandparents and grandchildren. They do not need to live with you.
You can also switch to the Family plan after joining.
Please feel free to ask us if anything is unclear.

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